Friday, September 22

Saturday, September 23

Sunday, September 24

  • 7:00am - 8:15am
    Breakfast Buffet
  • 7:30am - 5:00pm
    Registration Open
  • 8:00am - 5:00pm
    Exhibitor Setup
  • 8:30am - 9:45am
    Keynote Address by Steve Gilliland

    The Keynote Address will be given by Hall of Fame Speaker, Steve Gilliland. A blueprint for getting the most out of life, ENJOY THE RIDE™ is a hilarious and brilliantly conceived keynote that causes people to examine where they are personally and professionally. It lifts people up and inspires them to evolve and appreciate, rather than simply maintain and exist. You won’t want to miss this!

  • 10:00am - 11:15am
    General Business Session (Members Only)
  • 11:30am - 12:30pm
    Contractor Member Session (Contractor Members Only)
  • 11:30am - 12:30pm
    Supplier Member Session (Supplier Members Only)
  • 11:30am - 12:30pm
    Associate Member Session (Associate Members Only)
  • 1:00pm - 5:00pm
  • 2:00pm - 5:30pm
    Roundtable Discussions- Track 1
  • 2:00pm - 5:30pm
    Doubling Company Performance with Proven “Systems” & Best Practices - Rick Lanpher, Automated Integration

    Let’s talk about the Top 3 challenges every Elevator company has and how it limits your growth and Profits! The Fortune 500 have figured it out and so can Elevator Contractors. With 25 years in the Enterprise systems industry, I will share specific and proven ways you can put the systems (processes) in place to take your company to the next level. How can you “differentiate your Services” over your competitors? Join us and you’ll find out. You will leave this round table discussion with several easy to implement processes that will put you on the path to double your Performance & Profits.

    Bio: Rick Lanpher has been in the Enterprise Software (ERP) industry for over 25 years working with some of the best companies in the world. As VP of Sales & Operations and ultimately President, Rick has worked with Company Management Teams to share proven ways to streamline business processes, implement best practices and how to put systems in place so you can EXECUTE. At the end of the day, it doesn’t matter if you are in a Fortune 500 co or running a small-medium Services business. The “keys to success” and superior Performance are the SAME! Over the past 10 years, Rick has taken those proven methods and “systems” and helped over 200+ Elevator Service Companies across the US & Canada. As an Owner myself, I know you have a list of challenges and opportunities. Come hear how to eliminate the challenges and execute on the opportunities.

  • 2:00pm - 5:30pm
    Controlling your insurance costs and out of pocket expenses- The more you know the less you are exposed - Dennis Powers, Lamb & Little

    As a business owner, you have an adversarial relationship with your insurance costs, however, while insurance will never increase your top line, it certainly can impact your bottom line. The breakout sessions that we offer will help owners navigate numerous hot topics in the insurance industry to help that positive bottom line impact, including: 1) Employment practices liability including wage and hour defense 2) Cyber liability and crime 3) Workers Compensation overview including Employers Liability and controlling your experience rating 4) Auto liability- hiring the right drivers to include recommended criteria 5) The pitfalls of a having a non-admitted general liability carrier, are you in breach of contract?

    Bio: Dennis J. Powers, AIC, ARM, SCLA, CPCU - For over 24 years Mr. Powers has been in the insurance industry beginning his career as a private investigator specializing in investigating fraudulent insurance claims against employers. He then spent over ten years prior to becoming an insurance adjuster working as a multi-line claims adjuster with a primary focus on workers compensation claims. Currently he is an insurance agent working with small to middle market businesses and is a graduate of Western Illinois with a degree in Criminal Justice. In addition, he has attained his Associate in Risk Management (ARM), Associate in Claims (AIC) and is a Senior Claims Law Associate (SCLA) and Chartered Property Casualty Underwriter (CPCU) program and is currently working on his Certified Insurance Counselor (CIC) designation. Dennis has specialized in the design, marketing and implementation of a client oriented insurance program and also provides an expertise in applying the appropriate resources to help his clients contain cost by managing their exposure to risk. His clients include manufacturers, social service agencies, distributors, elevator contractors, and other companies. Mr. Powers is a Vice President and shareholder and has been with Lamb, Little & Co. since March 2009.

  • 2:00pm - 5:30pm
    The Times They are A Changin'! Employment Law Changes – Karen Cunningham & Karen Hopkins, The Hopkins Group

    The new administration has been making lots of decisions/changes in Federal Agencies and attempted revisions to laws that have a significant impact on companies and their employment practices. These will be presented and discussed during the session.  Questions will be entertained. At the conclusion of this roundtable, participants will learn/review recent changes in employment related law and how to apply them in their respective companies.

    Bios: Karen Cunningham is a Senior Human Resource Consultant with The Hopkins Group. The Hopkins Group provides people solutions expertise to help clients identify and solve human resource needs such as training, compensation and benefit plan design and development of performance management systems. Depending on clients’ needs, the Hopkins Group can perform all Human Resource functions and/ or provide external resources for specific projects during high volume periods.

    Karen Hopkins has over 20 years’ experience as an integral part of the growth and success of startup companies as well as large, international concerns. As a consultant, Karen works closely with clients to determine the best means of achieving the highest levels of performance for their organization, and developing competent, committed employees, with the goal of creating “best places to work”. She has directed HR functions, customer support areas, career management, survey design and analysis, as well as training and development/performance support departments. Her expertise includes instructional design and training, strategic planning, executive coaching, and career management, organizational design as well as general Human Resources functions.

  • 2:00pm - 5:30pm
    Roundtable Discussions- Track 2
  • 2:00pm - 5:30pm
    A18.1 Code Update and Changes – Bill Richardson, Savaria

    This presentation will review the ASME A18.1 Code Update and the latest changes. Attendees will understand the new requirements within in the 2017 code.

    Bio: Bill Richardson is the Vice President of Product Development at Savaria. He is licensed Elevating Device Mechanic by Technical Standards and Safety Authority (TSSA) EDM-A. Richardson has over 30 years of experience in the lift and elevator industry and over 18 years as an owner/operator of sales, installation and service company. He has a degree in mechanical design and is a certified tool and die maker.

  • 2:00pm - 5:30pm
    Mobile Technologies for Repair & Service Call Management – Sanjay Kamani, Tesst, LLC

    Presentation will cover mobile technologies for mechanics and supervisors. The following topics will be addressed: Maturing Mobile Technologies on android and apple platforms, methods for improving service call responsiveness, methods for improving data availability onsite, troubleshooting, private social media, use of open source technologies, rapid knowledge transfer, and data collection for record keeping.

    Bio: Sanjay Kamani has over 24 years of industry experience with a specialty in powerful Team based value analysis process that targets service and manufacturing processes for improvement. Mr. Kamani is the founder of KP Property Advisors LLC, a Virginia based technology based elevator consulting firm which operates primarily in the Southeast United States. KP Property Advisors has revolutionized the complete compliance process for Property owners and managers and their elevator supply chain. In his technical assignments at Otis Elevator Company he engineered Electronic Monitoring Systems and Control Systems for Elevators. He was part of a “think tank” that developed over 28 worldwide patents and was responsible for developing state-of-the-art technologies in the elevator industry. His patents included learning algorithms, sensing systems, controller applications and diagnostics. In his early engineering career he develop circuits and controls algorithms for elevator systems, qualified and tested all aspects of the hardware and software of elevator system and automated various testing procedures to qualify systems for global release. Mr. Kamani has a Master in Business Administration from the University of Connecticut, a Masters in Electrical Engineering from Rensellaer Polytechnic Institute in Hartford and an Undergraduate Degree in Electrical Engineering from the University of Connecticut.

  • 2:00pm - 5:30pm
    Safety Compliance Templates and New Hire Safety Orientation Documents - NAEC Safety Committee

    This roundtable will review the various safety documents and templates available to NAEC Members. The NAEC Safety Committee developed six Safety Compliance Templates; Confined Space, Electrical, Fall Protection, Ladders, Lockout/Tagout and Personal Protective Equipment. Also available is the New Hire Safety Orientation Document with test. These resources will assist attendees in further developing their individual safety programs.

  • 5:30pm - 6:30pm
    Leadership Reception (by invitation only)

Monday, September 25

  • 7:30am - 5:30pm
    Registration Open
  • 9:30am - 5:00pm
    Exhibits Open
  • 10:00am - 2:30pm
    Educational Sessions- Pavilion 1
  • 10:00am - 11:00am
    Maximizing Rope Life in Today’s Hoistway - Kevin Heling & Jacob Kuhn, Wurtec & Martin Rhiner, Brugg Lifting

    This presentation focuses on improving rope life for demanding applications is an issue in our industry today. Rope life has become increasingly important as new elevator systems include features that can decrease rope life. Choosing the correct rope construction, using proper techniques, and having the right tools will have a positive impact on expected rope life. This presentation will explore the benefits of different rope construction including the use of high performance rope as well as the techniques and tools that can be used to equalize rope tension.

    Bios: Kevin Heling joined Wurtec Elevator Products and Services in September of 2012, responsible for Business Development as well as new product introduction and support. Kevin has worked for elevator component suppliers and has actively supported the elevator industry for over 28 years. Wurtec has a special focus on installation and service tools. Kevin has a strong interest in technically-based products. Past experience for Kevin includes elevator ropes (hoist/traction, governor and compensation applications), electrical cables and wiring (traveling and flexible/stationary cables) and related electrical installation components, as well as some interest in following and understanding industry code requirements. In the past 10 years Kevin has given product and training presentations at NAESA and NAEC functions and directly for elevator companies in the US, Canada and Mexico.

    Jacob Kuhn has worked for Wurtec for the past four years and opened Wurtec Las Vegas in June of 2014 where he was branch manager for two years. In October of 2016 he moved to Miami to help open Wurtec’s newest branch that services the Southeastern Region of the US. Jacob then moved to Southern California at the first of the year to support the Wurtec Las Vegas branch as outside salesperson for the Western Region.

    Martin Rhiner is vice president of Engineering and Quality for Brugg Lifing. For more than two decades he has focused on improving industrial product and processes quality standards. During his tenure with Brugg Lifting he has worked in Quality Management, Product Management, Manufacturing and R&D. Rhiner completed a four-year apprenticeship program in Switzerland and received certification as a toolmaker. He graduated with a BS in Mechanical Engineering from Brown Boveri (now ABB) and has since earned an MBA from Berry College in Rome, GA. While at Brugg Lifting he has served as principal coordinator and leader for the Brugg Rome Life Predictor online application. Rhiner is a current member of the American Society of Mechanical Engineers and a committee member of the Suspension Means Task Group.

  • 11:15am - 12:15pm
    Retaining the Use of DC Elevator Machines - Don Vollrath, Magnetek

    This session will discuss when and why retaining a DC machine make sense. How does the DC machine and new drive technology compare in efficiency to replacement by a new PM-AC unit. All discuss what verification steps should be taken before commitment and to ensure long term operating life and what pitfalls are out there during modernization of the motor controls.

    Bio: Donald Vollrath is a Principal Engineer of the Elevator Drives group of Magnetek, Inc., Menomonee Falls, Wisconsin, a premier supplier of reliable motor controls. He is a BSEE graduate of the University of Illinois with more than 48 years of experience at Magnetek developing AC and DC motor drives and controls. For the last 35 years he has worked almost exclusively in designing and perfecting several generations of custom OEM and general-purpose drive equipment for elevators. Over the past eight years, Don has been sharing his expertise on elevator drive technology and energy efficiency as a frequent speaker at industry events and corporate trainer for Magnetek.

  • 1:30pm - 2:30pm
    Control of Hazardous Energy - Keith Evans, Premier Elevator

    The presentation will cover Lockout and Tagout and why equipment needs to be locked out. We will review the types of energy, the OSHA requirements for Lockout/Tagout, who is authorized and various steps to complete a Lockout/Tagout.

    Bio: Keith Evans is the Corporate Safety Director for Premier Elevator. Keith has worked for Premier for 19 years. He started out as a modernization helper, then move into maintenance and ran a maintenance route for 12 years. He then moved to sales, including Repair sales and New Construction sales. Mr. Evan is an authorized OSHA trainer for OSHA Construction 10 and 30 hour classes.

  • 10:00am - 4:00pm
    Educational Sessions- Pavilion 2
  • 10:00am - 11:00am
    Roller Guide Components & Elevator Ride Quality - Ryan Peacock, ELSCO

    In this session, attendees will receive a descriptive breakdown of roller guide components, their effects on ride quality, and proper roller guide installation. Participants will learn a General understanding of the components of a roller guide, how roller guide affect ride quality and how to properly install a roller guide.

    Bio: Ryan Peacock is the Director of Engineering and Manufacturing for ELSCO (Elevator Safety Company, A Division of Hamilton Associates). He holds a Bachelor of Science Degree in Mechanical Engineering from The University of South Carolina and is a certified project manager through the Project Management Institute. Over the past 16 years Ryan has held a variety of engineering positions in the automotive, medical, and industrial product industries. His positions have included R&D Engineer, Test Engineer, Project Engineer, and Engineering Manager. Ryan's current responsibilities include the improvement of existing products, development of new products, implementation of major projects, and support of the ELSCO manufacturing process.

  • 11:15am - 12:15pm
    Changes in Fire Codes Related to Elevator Installation - Lee Rigby, Elevator Safety & Technical Services
  • 1:30pm - 2:30pm
    Evaluating Risk & Liability Concerns in Elevator Help Phone Response - David Bryant, Kings III

    The presentation will cover: risk and liabilities assumed via monitoring emergency help-phones in-house, risk and liabilities property owners and managers face with elevators on property, code requirements for two-way and emergency communications in A/R and Commercial Elevators; the proper way to test ADA phones in elevators. The participant will learn: What risks and liabilities elevator maintenance companies face when monitoring emergency calls in-house. Risk and liability concerns for elevator maintenance customers and how to alleviate them. How to properly test for the required ADA two-way communication; what the code says about two-way communication.

    Bio: David Bryant serves as Vice President for Kings III Emergency Communications. Responsibilities include managing a team of professionals strategically placed throughout the U.S. to market the Kings III Emergency Communications solutions to customers. David outlines and implements the corporate strategy in regards to markets, pricing, and terms that are consistent with company and client goals. David joined Kings III in 2006 and has 25 years of experience in Telecommunications and Electronic Security/Life Safety industries holding positions in sales, operations, management, and a partner in a security company headquartered in Irving, TX. Mr. Bryant is married with three children, a Rotarian, and resides in the DFW area.

  • 7:00pm - 8:00pm
    Cocktail Reception

    The evening will begin with cocktails and quickly move on to the Dinner.

  • 8:00pm - 12:00am

    The evening will begin with cocktails and quickly move on to NAEC’s Tropical Escape Dinner. The Tropical Escape is a classy casual evening with sights and sounds of a secluded island. Think Havana Nights…khakis, palms, tropical sunsets…and join us for this night in paradise!

Tuesday, September 26

  • 7:30am - 3:30pm
    Registration Open
  • 8:00am - 9:30am
    Awards Breakfast
  • 9:30am - 3:00pm
    Exhibits Open
  • 10:00am - 2:00pm
    Educational Sessions- Pavilion 1
  • 10:00am - 11:00am
    Confined Space - David Smarte, Delaware Elevator

    This presentation will discuss the new requirements for identifying confined space in and around elevator pits.

    Bio: David Smarte is an Experienced Elevator Professional with diverse proficiency in Elevator Inspections, Engineering, Adjusting, Operations, Project Management, Safety, and Training. He is an active member with Associated Building Contractors, member of National Association of Elevator Safety Authorities, National Professional Fighter 3 and EMT-B, Maryland Fire Chief’s Association (Past President), National Association of Elevator Contractors (Chair of Education and Technology Committee, and on Safety Committee), National Safety Council, OSHA Outreach Trainer, currently appointed to the State of Maryland Apprenticeship and Training Council.

  • 11:30am - 12:30pm
    Mechanics guide to Safety inspections & How to Use ASME Code References – Craig Jones, Country Home Elevator

    This session will provide safe inspection procedures and better core knowledge of reference materials by review what happens at an inspection and how to safely perform inspections and use ASME inspectors guides as reference.

    Bio: Craig Jones started in the elevator industry in ’88 with American Stair Glide Corp of Grandview, MO, as a CAD operator and lift system designer. He became an Accessibility Consultant in ’90 at the beginning of ADA movement and provides several seminars on ADA compliance as it relates to ANSI A17.1. As the owner of Country Home Elevator he has in depth experience in applying the Codes to real application every day. Jones has CET-S designation and is active in the CAT & CET training programs. He is a current serving on the NAEC Certification Board.

  • 1:00pm - 2:00pm
    Elevator Drives – Topology, Control and Troubleshooting - Tony Heiser, KEB America

    This session will provide attendees an overview of AC drive power electronics topology including input, intermediate and output stages and tests for troubleshooting hardware failure and an overview on the design of AC motors and operation, including the similarities between and difference between induction and permanent magnet motors. The presenter will review the speed control models utilizing proportional and integral gains with practical examples of each term’s effect and the role of feed forward control.

    Bio: Tony Heiser is the Business Development Manager for elevator applications at KEB America, Inc. in Shakopee, MN. He received a Bachelor’s of Electrical Engineering from the University of Minnesota, Minneapolis – Saint Paul.

  • 10:00am - 2:00pm
    Educational Sessions- Pavilion 2
  • 10:00am - 11:30am
    Competing Today and Tomorrow in the Proprietary Elevator Industry – Walter Barnes & Michael Tuttle, Electronic Controls, Inc

    In this session, the presenters will provide the audience with an understanding of proprietary and a historic perspective. The present and future trends will be discussed, along with supporting obsolete equipment. These questions will be answered, “What should I support and what should I stay away from? And what can I do to compete in the future?”

    Bios: Walter Barnes is the President and Chief Operating Officer and Co-founded Electronic Controls, Inc in 1983 alongside his father as an industrial electronics repair facility in Miami, Florida. The company originally serviced electronics for the textile and marine industries before stumbling onto the highly proprietary elevator business. ECI quickly became recognized as a market leader within the elevator industry through its ability to reverse engineer and support proprietary products. Walter, took the reins from his father in 1998, relocated the company to Cape Canaveral and expanded the company’s national reach with the openings of offices in Los Alamitos (ECI West) and the purchase of Denver Elevator, one of the original replacement circuit board suppliers to the elevator industry. He will be sharing more than 30 years of industry insight to include past, present and what the future holds for the independent contractor.

    Michael E. Tuttle is a licensed union signatory elevator mechanic with 25 years of electronics and elevator control experience. He holds an (EE) in electrical engineering from ITT Technical Institute and attended numerous technical training schools while working for Litton Guidance & Controls prior to going to work for Armor Elevator as a Journeyman IUEC Elevator Mechanic. He received his IUEC Conveyance while at Armor and was recruited by Amtech the largest independent elevator service company of that time. Helping to establish one of the first electronic labs for supporting the new era of proprietary elevator controls. Michael joined the ECI team in September 2000 managing the newly formed start up location (ECI West) in Los Alamitos, CA, where he provides national technical support and training. He currently is the Vice President and Technical Support Manager.

  • 12:45pm - 1:45pm
    Fundamentals for Successful Mobile Device Deployments - Steve Metzman, iBusiness Technologies

    This session will disucss the fundamental steps and building blocks for an effective and scalable deployment of mobile devices within any organization. The presenter will recommend planning framework, internal needs assessment, hardware options, mobile device management systems, implementation phases including pilot rollout, full deployment and refresh cycles.

    Bio: Steve Metzman is a recognized expert in designing and deploying mobility systems for organizations of all sizes. His company is trusted by Apple to implement mobility solutions for its valued business clients and trains Apple employees. He is a public speaker on empowering mobile workforces with technologies that streamline operations. Drawing from 25 years of business experience, Steve founded iBusiness Technologies which helps companies across the country optimize resources, reduce costs and safeguard proprietary content. A graduate from the University of Pennsylvania’s Wharton School of Business, he is a community volunteer, an aviation enthusiast with commercial helicopter and airplane pilot licenses and resides in a suburb of Philadelphia.

  • 3:01pm - 9:00pm
    Exhibit Dismantling
  • 7:00pm - 8:30pm
    Dregs Party

Wednesday, September 27