Monday, October 4

  • 6:30am - 2:30pm
    Golf Tournament* (8am shotgun start)

    Situated in the heart of Algiers, Lakewood Golf Club is home to an 18-hole golf course designed by award-winning golf course architect Ron Garl. Garl preserved the character of the original course, while upgrading the 18-hole, 7,002 yards, par 72 course with modernized fairways, tee boxes and greens - new improvements to an old favorite. Garl, who has designed golf courses all over the world, added strategy and fun with new fairway contouring and unique bunkering. The 444-yard "Fire in the Hole" sets a new standard for bunkers. The new 18th hole includes traps in the shape of flames set in red sand, a tribute to New Orleans Firefighters. It is the only one of its kind in the golfing world.

    Outing participants are required to wear clothing that is customary to golf. Players must wear collared shirts and golf shoes and may not wear sweat pants or cut-offs. Participants are expected to use proper conduct while on the golf course property. Players are responsible for obeying the posted daily cart path rules, replacing divots, repairing ball marks on the green and raking of sand traps. Unruly behavior, foul language, throwing of clubs, hitting shots into groups will not be tolerated. All golfers will be expected to adhere to proper golf etiquette including ready golf and keeping within sight of the foursome in front.

    The fee of $260 for members and $280 for non-members covers cart, green fees, boxed breakfast, 2 drinks from the beverage cart during tournament, and deluxe round-trip transportation.
  • 7:30am - 5:30pm
    Registration Open at Hilton New Orleans Riverside
  • 8:00am - 5:00pm
    Exhibitor Setup
  • 10:00am - 2:00pm
    A Taste of the Vieux Carre*

    Explore the heart of New Orleans! Indulge in and enjoy the flavor of Creole Cuisine as you learn how to recreate the magic of New Orleans Cuisine. Discover the folklore, customs, and unique architecture of this European corner of America. Stand in Jackson Square and take in the sweep of structures that comprise the largest concentration of historic buildings to be found in North America: St. Louis Cathedral, Cabildo, the Presbytere, and Madam Pontalba’s row houses.

    Next, enjoy a highly entertaining patter about life in New Orleans as our lively Chef teaches you the steps in preparing Creole delicacies – a world famous cuisine that combines the finest elements of French and Spanish cooking with rich indigenous seafood, spices, and produce. Local specialty dishes such as Gumbo, Andouille Jambalaya and Bread Pudding with Whiskey Sauce will be demonstrated. Sample some of these delicacies as you enjoy a relaxing lunch, following the presentation. Pralines and recipe cards to take home are a perfect finish to this cooking delight.

    Ticket price includes transportation, lunch, tour, all taxes, gratuities, and management fees.



  • 6:30pm - 8:30pm
    Welcome Reception

    Welcome to New Orleans! Join us in laissez le bon temps rouler at NAEC’s Convention & Expo! Enjoy libations and entertainment while we toast our network and friends!

Tuesday, October 5

  • 7:30am - 5:00pm
    Registration Open at New Orleans Convention Center
  • 8:00am - 9:00am
    Welcome Breakfast
  • 8:00am - 5:00pm
    Exhibitor Setup
  • 9:15am - 10:15am
    General Business Session (Members Only)

    The General Business Session is open to NAEC members only.

  • 10:30am - 11:30am
    Contractor Member Session (Contractor Members Only)

    The Contractor Member Session will be held.

  • 10:30am - 11:30am
    Supplier Member Session (Supplier Members Only)
  • 10:30am - 11:30am
    Associate Member Session (Associate Members Only)

    The Associate Member Session will be held.

  • 12:00pm - 5:00pm
    Airboat Adventure Through the Swamp*

    Experience the beauty and serenity of one of the wildest swamps and natural areas in North America into the vast interior of this mysterious ecosystem. Flourishing with Cypress trees draped in Spanish moss, wildflowers, and multitudes of indigenous aquatic plants, the swamp opens a path to the heart of Louisiana.

    Kick it up a notch… zip through this vast marshland as your airboat skims the water’s surface and discover a sanctuary for all forms of southern fauna. Magnificent egrets and great blue herons burst into flight, and turtles dive watery depths. Your Cajun guide will stop along the way to explain the dynamic ecosystem, which supports many types of aquatic and terrestrial plant and animal life. Come face to face with furry beavers, muskrats, nutria and the indisputable king of the realm, the American alligator. Just as much of New Orleans is culturally different and unique, so are its natural habitats.

    Ticket price includes transportation, ticket, and all taxes, gratuities, and management fees.

  • 1:00pm - 4:30pm
    Roundtable Discussions - Business Track

    Business Track Roundtable Discussions will be held.

  • 1:00pm - 4:30pm
    Simple Tactics to Maximize Repair Sales

    The most profitable part of your business is usually overlooked. Let’s evaluate the potential of your portfolio, common reasons sales are missed, and simple tactics to get mechanics more involved with repair sales—so you can maximize revenue.

    Speaker: Brad Hoersten, ElevatorZip

    Brad Hoersten was responsible for repair sales at two major elevator companies before founding ElevatorZip. Brad is currently the founder and CEO of ElevatorZip and, with more than a decade of experience, he's dedicated to helping elevator companies increase repair sales. 

  • 1:00pm - 4:30pm
    Process and Performance Improvement

    Process improvement, how to increase productivity, how to manage a more effective business, and how to achieve better results.

    Speaker: Robert Masterson, Champion Elevator Corp.

    Robert Masterson serves as the Chief Technical Development Officer for Champion Elevator Corp. Prior to this position, he served Champion as its President of Modernization and Construction, where he was responsible for one of the largest modernization projects in the country consisting of 160 elevators with 10 mod crews.

  • 1:00pm - 2:00pm
    Panel discussion: So Your Next Generation is a Woman? Let Us Tell You How Powerful She Can Be

    Please join these industry leaders for a discussion of women’s experiences in the elevator industry.

    Moderator: CeCe Matot, Matot, Inc.

    Speaker: Amy DiPaolo, Champion Elevator Corp.

    Speaker: Karen Kennedy Dodds, Kencor, LLC

  • 1:00pm - 4:30pm
    Roundtable Discussions - Technical Track

    Technical Track Roundtable Discussions will be held.

  • 1:00pm - 4:30pm
    Educational Session: The 9 Safety Absolutes - What Are They?

    The "Nine Elevator Industry Safety Absolutes" were created by NAEC and the NEII Safety Committee. They are best practices for maximizing safety and preventing injuries. This session will go into detail about the items that make up this list with examples that allow you to immediately implement them.

    Speaker: Ray Downs, TEI Group

    Bio: Ray Downs is a TEI Group Senior Executive with over three decades of experience in Environmental Health and Safety, Human Resources and Project Management and has worked for Tishman Construction Corporation, Otis Elevator Company, Schlumberger Industries, and General Motors. He has designed, developed, and directed the implementation of Management System Programs on a national, area, and regional basis. Ray joined TEI Group in 2012 and is responsible for the management system, budgeting, hiring, training and development for all aspects of TEI’s EH&S programs and dedicated to advancing elevator safety both on a corporate and throughout the vertical transportation industry.

  • 1:00pm - 4:30pm
    Code Standards and Liability: A Nexus to Know

    This session will show the very strong nexus between contractor legal liability (to customers and employees) and the application of code standards on a new project, maintenance or service. i.e. A contractor can be held liable for damage, injury or disruption if the proper code standard is not followed, sometimes even if a part of the code standard not followed on the project was not directly causal to the harm or if the project was not originally permitted or inspected.

    The information to be used in the session is being developed from:
    • My own experience
    • Elevator/lift inspectors and consultants
    • Liability insurance experts
    • Manufacturers

    Attendees will learn that, like other parts of law, ignorance of the code standard (law) or its improper application, is no excuse. It will also be stressed that ALL projects need meet some code standard, even if the local AHJ does not require a permit or inspection, in order to minimize liability if there is a future loss.

    Speaker: Patrick Edwards, Soft Landings Vertical Services, Inc.

    Bio: Patrick (Pat) Edwards has achieved 36 years of elevator and lift industry experience beginning his career with The Cheney Company in 1985, followed by DME Access and Access Industries. In 1999, Patrick and his wife Jackie founded Integrity Elevators and Lifts. After selling the business in 2015, Patrick took roles in home elevator and commercial lift sales at EHLS and Access Elevator. In 2020, Patrick and Jackie again founded a business, Soft Landings Vertical Services, Inc. Patrick is a frequent presenter at NAEC and has served as the A/R committee chairman on numerous occasions. He serves on the ASME A17.1 Private Residence committee and the A18.1 committee. Patrick and his wife enjoy their family and always look forward to days spent at their winter-escape condo in Bradenton Beach, Florida.

  • 1:00pm - 5:00pm
    Registration Open at Hilton New Orleans Riverside
  • 2:30pm - 3:30pm
    Panel discussion: "Family Businesses: Navigating Today's Environment of Acquisitions and Investments"

    Acquisitions and mergers in the elevator industry are increasingly prevalent as more outside entities join OEMs with investments in commercial and residential elevator businesses as well as with suppliers. Both Maven & Lift Business Advisors are active in helping to facilitate these opportunities.   In this session, Dominik & Jeff will help explain and offer guidance to elevator businesses together with their panelists, John Marshall, Sr., and James Boydston.

    Speaker: Dominik Sachsenheimer, Maven Group, LLC

    Speaker: James Boydston, Handi-Lift

    Speaker: Jeff Eaton, Lift Business Advisors

    Speaker: John Marshall, Sr., Action Elevator

  • 5:30pm - 6:30pm
    Leadership Reception (By Invitation Only)

    The Leadership Reception will be held.

Wednesday, October 6

  • 7:30am - 5:30pm
    Registration Open at New Orleans Ernest N. Morial Convention Center
  • 9:30am - 5:00pm
    Exhibits Open
  • 11:15am - 12:15pm
    Educational session: "Code Requirements for Multimedia Emergency Communication"

    Understanding the changes and requirements of ANSI A17.B44 as it relates to elevator emergency communications.

    Speaker: Mark Yako, Wurtec

    Bio: Mark has been in the elevator industry since 1984, starting as a helper for Otis Elevator.  Transitioning to sales in 1990, he gained experience as both a contractor and vendor representative with each an increase in responsibilities.  Prior to joining Wurtec in October of 2020, he was with GAL Manufacturing for over 10 years representing the company primarily in the Northeast U.S. and at national events and conferences.  He also spent 3 years as Northeast U.S. Sales Manager for Draka. In his current role, Mark represents Wurtec’s full product line with a focus primarily in the Northeast and special key accounts.

  • 12:30pm - 1:30pm
    NexGen Luncheon
  • 1:30pm - 2:30pm
    Educational session: "Alteration Testing Requirements - Code Data Plate"

    This session will focus on Modernization and Alteration Testing Requirements based on current and past A17.1 codes and the A17.2 guide. Requirements will be presented based on the current code language in the 2019 edition of A17.1. Our presenters’ goals are to help Contractors, Inspectors and Consultants with a better understanding on how to recognize specific testing requirements for modernization, alteration and replacement Acceptance Tests.

    Speaker: John Rearick, Rearick & Company

    Bio: John Rearick is an independent elevator consultant with over 55 years of industry experience; is and the founder and a principal at Rearick & Company. He has served as a member of national and international standards organizations for the last 25 years. John is former chairman of the ASME A17 Existing Installations Committee and is an active member of the Standards Committee and of Maintenance, Inspections, and a number of other working committees.

    Speaker: Mike Hogan, MEI

    Bio: Mike Hogan is a sales professional with over 10 years of exposure within the industry and is currently the Business Development Manager at MEI. Mike has extensive experience in lead generation, contract management and customer service. Prior to joining MEI in 2013, Mike was the Director of Operations for a local elevator contractor in the Philadelphia market. He is a graduate of Penn State University and holds a BS in Business Management.

    Speaker: Steve Romnes, MEI

    Bio: Steve Romnes is the original Control Freak and is currently an Executive VP at MEI with over 40 years of industry experience. 10 of those years were spent installing, servicing, and repairing elevators as an IUEC mechanic. He is the founding developer of Reflex and the original Appello. Steve is passionate about giving back as well as being a Younglife Leader and a positive influence on todays youth.

  • 1:30pm - 2:30pm
    Educational session: "Vertical Slide Freight Door Safety"

    Vertical slide doors have evolved; the current product, hoistway doors and car doors, now include many safety and performance upgrades which pace passenger/service elevators. The Safety/Liability presentation will focus on the items common to all vertical doors which can be upgraded. Freight Elevators with vertical slide doors (freight doors) offer many years of service but are rarely upgraded, this presentation will highlight the available upgrades. As an example, vision panels, unlocking devices, car gate enhancements, lock, pull straps, etc., by replacing these often overlooked items the elevator contracts can improve safety, reduce liability, and offer extended service to the end user.

    Speaker: Michael J. Ryan, The Peelle Company

    Bio: Michael J. Ryan is Vice President of Business Development for The Peelle Company; he’s located at Peelle’s New York headquarters. Ryan is responsible for growing sales of new products and prospecting developing markets. Ryan was previously Vice President of Sales and Marketing managing freight elevator doors and related products in North America. He has been with Peelle since 1980 in a variety of sales and management positions. Ryan is a past board member of the National Association of Elevator Contractors and as well as Exhibit Advisory Chairmen, selecting Expo locations and managing supplier issues. Ryan was also past Chairman of the Elevator Escalator Safety Foundation. He was Membership Chairmen and Supplier Board Member of the Canadian Elevator Contractors Association and is an active member of NEII’s Communications Committee. Ryan’s industry acknowledgments include, New York’s Pop/Joe Golf Outing “Man of the year”, NAEC’s President’s Award, and the William C Sturgeon’s Distinguished Service Award.

  • 2:45pm - 3:45pm
    Educational session: "Using the Pixel Control System's Diagnostic Toolset to Gain Efficiency"

    Attendees will learn to use the advanced diagnostic toolset provided with the Elevator Controls’ Pixel Control System to gain efficiency in installation, service, and repair.

    Speaker: Ron Ishimoto, Vantage Elevator Solutions

    Bio: Ron Ishimoto has enjoyed a well-rounded career in the elevator industry since 1985.  During his 36 year career, Ron has worked in the areas of Software Engineering, Engineering Management, New Product Development, Product Management, New Business Development, and Operations Management.  Ron has served in these capacities for Motion Control Engineering, Computerized Elevator Control Corporation (ThyssenKrupp Elevator), and Elevator Controls Corporation.  Ron currently serves as the Product Director for Controllers and Signal Fixtures for Vantage Elevator Solutions and has served in his current position since 2019.  Ron holds a Bachelor of Science Degree in Electrical and Electronics Engineering from California State University, Sacramento.

  • 5:30pm - 7:00pm
    Cocktail Reception
  • 7:30pm - 9:00pm
    EESF Reception

Thursday, October 7

  • 7:30am - 3:30pm
    Registration Open at New Orleans Ernest N. Morial Convention Center
  • 8:00am - 9:30am
    Awards Breakfast

    As the business of the convention is concluded, the Awards Breakfast is the time for recognition of achievement. Included will be the installation of the 2021-2022 Officers of the NAEC Board of Directors and the installation of the new Board Members. The Awards Ceremony will include awards for exhibit booths and the President’s Award. The highlight of the ceremony will be the presentation of NAEC’s most prestigious award, the William C. Sturgeon Distinguished Service Award.

  • 9:30am - 3:00pm
    Exhibits Open
  • 10:00am - 11:00am
    Educational session: "Challenges Involved in Replacing VPLs"

    The VPL fleet is aging dramatically. VPLs came of age around 1990 due to the ADA law, and many need total replacement including landing doors and gates. Besides age, replacements are increasingly required as a result of spare parts becoming scarce and non-existent product support. A18.1 and A117.1 will be cited extensively to support the presented information. Strategies will be discussed to address the issues presented, including interpretation of the accessibility standard and the customization of the new lift.

    Speaker: Patrick Edwards, Soft Landings Vertical Services, Inc.

    Bio: Patrick (Pat) Edwards has years of elevator and lift industry experience beginning his career with The Cheney Company in 1985, followed by DME Access and Access Industries. In 1999, Patrick and his wife Jackie founded Integrity Elevators and Lifts. After selling the business in 2015, Patrick took roles in home elevator and commercial lift sales at EHLS and Access Elevator. In 2020, Patrick and Jackie again founded a business, Soft Landings Vertical Services, Inc. Patrick is a frequent presenter at NAEC and has served as the A/R committee chairman on numerous occasions. He serves on the ASME A17.1 Private Residence committee and the A18.1 committee. Patrick and his wife enjoy their family and always look forward to days spent at their winter-escape condo in Bradenton Beach, Florida.

  • 11:30am - 12:30pm
    Educational session: "The Good, Bad, and Ugly of the Various Types of Hydraulic Oil in Use in Elevators"

    A study of the different types of hydraulic oil used in hydraulic elevators and the benefits and pitfalls of each type of oil.

    Speaker: Michael Johnson, Gorman Co.

    Bio: Michael Johnson is the Director of Operations at Gorman Co. and the President of Hydraulic elevators create unique challenges for the hydraulic oil. Over the past decade, the vertical transportation industry has adopted various new base oils and additive packages for hydraulic elevators; some of these combinations have created unintended problems. Drawing on over 40 years of oil analysis experience, exclusively for Hydraulic Elevators, Michael has developed oil condition guidelines for the hydraulic oil in the vertical transportation industry.

  • 11:30am - 12:30pm
    Educational session: "New Door Lock Monitoring Requirements for Existing Elevators"

    Many states are in the process of adopting new retroactive requirements in ASME Elevator Safety Code A17.3 for elevators and escalators. One of the requirements is for door lock monitoring (DLM), a system to monitor and prevent automatic operation with faulty door contact circuits. Review new DLM requirements, how to perform a proper field survey, and testing when installing a DLM unit.

    Speaker: Peter Novak, Claddagh Electronics, Ltd.

    Bio: Peter Novak is a senior electronic engineer for Claddagh Electronics, Ltd., Long Island City, New York. He has worked in the elevator industry for more than 29 years, as an electrical engineer, software engineer and field support for Computerized Elevator Control Corp., Schindler Elevator Corporation and GAL Manufacturing Company, LLC. before joining Claddagh Electronics in 2019. He has both Bachelor's and Master's degrees in Electrical and Electronics Engineering from New York University Polytechnic School of Engineering. He lives in the greater NYC area and is a licensed professional engineer in the State of New York and Ontario, Canada.

  • 1:30pm - 2:30pm
    Educational session: "Digital Transformation in the Elevator Industry: The Role of Value Analysis and Customer-Centricity"

    The presentation gives an outsider’s view on the movements of the independent elevator service market. We will analyze the reasons for the rising number of acquisitions over the years and identify drivers for achieving independence and resilience.

    Speaker: Guneet Bedi, relayr

    Bio: Guneet Singh Bedi joined relayr in February 2016 and currently owns P&L responsibility for all business functions including Sales, Customer Success, Revenue Generation for Americas. Guneet brought years of experience with him, including a previous position as General Manager for one of Cisco’s IoT software business units. Guneet’s extensive tech background includes pushing groundbreaking technologies, such as IIoT, business intelligence applications and service-orientated architecture, making relayr’s disruptive IoT technology the perfect fit for him. This is especially true for relayr’s business transformation through “servitization” solutions. In his free time, you can usually find Guneet sailing or spending time with his two young kids. Guneet received an MBA from the Kellogg School of Management, Evanston and a BE in Computer Engineering from National Institute of Technology, India.

  • 3:01pm - 9:00pm
    Exhibit Dismantling
  • 7:00pm - 9:30pm
    Dregs Party

Friday, October 8